Delivery & Returns
Fast, transparent shipping across the UK. Cash on delivery. 14-day returns guarantee.
How Delivery Works
Order & Confirm
Submit your name and phone number. Our team calls to confirm within 24 hours.
Fast Dispatch
We process and dispatch your order within 1-2 working days.
Delivery
Your package arrives via courier in 3-5 working days depending on location.
Pay on Delivery
Pay by cash or card when the courier arrives. No upfront payment.
Delivery Regions & Costs
| Region | Delivery Time | Cost |
|---|---|---|
| England (Standard) | 3-5 working days | £3.99 |
| Scotland | 4-6 working days | £5.99 |
| Wales | 4-5 working days | £4.99 |
| Northern Ireland | 5-7 working days | £7.99 |
Costs are confirmed during your confirmation call. Exact timing depends on courier schedules and location.
Payment on Delivery
We offer cash on delivery only. This means:
- ✓ No upfront payment required
- ✓ Pay when the courier arrives at your door
- ✓ Accept cash or card payment with the courier
- ✓ Inspect the package before payment
- ✓ Refuse delivery if you change your mind
This approach gives you complete control and confidence in your purchase.
14-Day Returns Guarantee
We're confident you'll be happy with Nutra Nova. If not, we offer a full 14-day money-back guarantee:
Return Conditions
- 14 calendar days from receipt
- Product must be unopened and in original packaging
- Refund processed within 14 days of receiving your return
- Return shipping costs may apply (deducted from refund)
How to Return
Contact us at info@washingoastrengt.world or +44 20 7494 8271 (Mon-Fri, 9am-5pm). Provide your order number and reason. We'll arrange collection or provide return instructions.
What If Something Goes Wrong?
Damaged on arrival? Wrong item received? Contact us immediately - we'll replace or refund at no cost to you.
Report an Issue